14 providers · Japan
Disaster Recovery Services Providers in Japan
The disaster recovery services market in Japan serves the country's banking and insurance and automotive sectors as well as the broader enterprise IT estate concentrated in Tokyo. Disaster recovery service providers design, deliver and test the technology and process resilience that allows enterprises to recover from major disruption. Work covers business impact analysis, RTO and RPO design, replication strategy, DR site management, runbook development and live tests. TechVendorIndex tracks 14 providers actively delivering disaster recovery services engagements in Japan, drawn from global systems integrators, regional champions and specialist boutiques.
About disaster recovery services in Japan
Business continuity, dr planning and resilience consulting. Buyers in Japan typically engage providers in this category to support transformation work tied to banking and insurance and automotive priorities, with delivery shaped by local obligations under the APPI, the FISC Security Guidelines, the METI Cybersecurity Management Guidelines and the JFSA outsourcing supervision framework.
Top disaster recovery services providers in Japan
The 14 firms below are ranked by verified delivery presence in Japan, with focus and rating drawn from TechVendorIndex verified reviews. No vendor pays for placement.
Provider
Focus in Disaster Recovery Services
Rating
Reviews
NTT DATA Japan
HQ: Tokyo · BFSI, public sector, SAP
BCM, DR planning and resilience consulting
4.1
1,840 reviews
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Fujitsu
HQ: Tokyo · Managed services, mainframe, AI
BCM, DR planning and resilience consulting
3.9
1,620 reviews
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NEC Corporation
HQ: Tokyo · Public sector and network
BCM, DR planning and resilience consulting
3.9
1,320 reviews
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Hitachi Vantara
HQ: Tokyo / Santa Clara · Data, storage, OT
BCM, DR planning and resilience consulting
4.0
1,180 reviews
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Nomura Research Institute
HQ: Tokyo · Financial services platforms
BCM, DR planning and resilience consulting
4.2
980 reviews
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Accenture Japan
HQ: Tokyo · BFSI, retail, cloud
BCM, DR planning and resilience consulting
4.2
820 reviews
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IBM Japan
HQ: Tokyo · Cloud, AI, mainframe modernisation
BCM, DR planning and resilience consulting
4.0
920 reviews
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TCS Japan
HQ: Tokyo · BFSI and application services
BCM, DR planning and resilience consulting
4.0
480 reviews
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Infosys Japan
HQ: Tokyo · Banking and application services
BCM, DR planning and resilience consulting
4.0
420 reviews
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Capgemini Japan
HQ: Tokyo · SAP, engineering, public sector
BCM, DR planning and resilience consulting
4.0
320 reviews
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CTC (Itochu Techno-Solutions)
HQ: Tokyo · Infrastructure and applications
BCM, DR planning and resilience consulting
4.1
540 reviews
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SCSK
HQ: Tokyo · Application services and managed
BCM, DR planning and resilience consulting
4.0
420 reviews
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BIPROGY (Nihon Unisys)
HQ: Tokyo · BFSI and public sector
BCM, DR planning and resilience consulting
3.9
320 reviews
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TIS Inc.
HQ: Tokyo · BFSI and managed services
BCM, DR planning and resilience consulting
4.0
380 reviews
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Disaster Recovery Services market overview in Japan
Within the broader JPY 22 trillion enterprise IT services market in Japan, disaster recovery services is one of the more active disciplines, growing roughly in line with the 3.6% headline expansion of the wider services market. Demand is concentrated in Tokyo and Osaka, where the largest banking and insurance and automotive buyers maintain dedicated programme teams. Procurement decisions are shaped by the fact that Japan is the second largest IT services market in Asia, characterised by long-tenured systems-integrator relationships with NTT, Nomura Research Institute and the Big Three SIers Fujitsu, NEC and Hitachi. Operational resilience regulation has elevated DR from a technology programme to a board-level concern in Japan. Cloud-based DR has displaced traditional warm-site contracts for most applications, and ransomware recovery is now an explicit scope item rather than a sub-item of DR. Mid-market buyers in Japan increasingly favour specialist firms with deep domain expertise over generalist consultancies, while the largest programmes continue to be awarded to the multinational integrators with global delivery models and embedded banking and insurance practices.
How to select a disaster recovery services provider in Japan
Use the following criteria to shortlist providers before issuing a formal request for proposal. Most procurement teams in Japan weight references and operating-model fit more heavily than headline rate cards.
- Demonstrated experience designing to specific regulatory RTO and RPO obligations
- Cloud-native DR delivery capability across AWS, Azure or Google Cloud
- Tabletop and live test facilitation capability separate from architecture work
- Ransomware-specific recovery experience with named incident references
- Operational handover capability for ongoing DR testing and reporting
Typical engagement model
Business impact analysis runs 6 to 10 weeks at fixed fee. DR build programmes vary widely; mid-market cloud-based DR projects run USD 200,000 to USD 1M. Managed DR services for critical applications run on annual contracts tied to infrastructure consumption.
Pricing should always be benchmarked against at least three references in Japan at comparable scope. Engage independent advisory support before signing multi-year contracts above USD 5M annual contract value.
Related categories and regions
Compare the disaster recovery services market in Japan with other service lines in the same country, or with disaster recovery services in other markets covered by TechVendorIndex.
Frequently asked questions
What RTO and RPO are reasonable in Japan?
Critical financial-services applications typically target RTO under 2 hours and RPO under 15 minutes. banking and insurance buyers in Japan regulated under the APPI, the FISC Security Guidelines, the METI Cybersecurity Management Guidelines and the JFSA outsourcing supervision framework often have stricter requirements that drive synchronous replication.
Cloud DR or warm-site DR in Japan?
Cloud-based DR is now the default for most enterprises. Warm-site DR remains appropriate for mainframe-heavy environments where cloud replication is not practical, and for specific the APPI, the FISC Security Guidelines, the METI Cybersecurity Management Guidelines and the JFSA outsourcing supervision framework obligations that mandate physical sites.
How often should we test DR in Japan?
Critical applications should run full live failover at least annually and tabletop exercises quarterly. Many regulators in Japan require evidence of testing in the last twelve months as part of their cyclical reviews.
How is ransomware recovery different from traditional DR in Japan?
Ransomware recovery requires immutable backups, isolated recovery environments, forensic readiness and runbooks for restoring from clean state. Traditional DR patterns assume infrastructure failure rather than active adversary presence.
Last updated: May 2026