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Editorial

Corrections, factual errors, missing categories, or general editorial feedback: editorial@techvendorindex.com

Listings

Vendor inclusion requests, profile updates, or analyst-relations questions: listings@techvendorindex.com

Press and partnerships

Media enquiries, partnerships, research access: press@techvendorindex.com

General

Anything else: hello@techvendorindex.com. We typically respond within two business days.

Frequently asked questions

What is TechVendorIndex?
TechVendorIndex is an independent directory of enterprise software, IT service providers, head-to-head comparisons, and regional vendor guides for technology buyers.
How can I get in touch?
Editorial questions go to editorial@techvendorindex.com. Listing requests go to listings@techvendorindex.com. See the contact page for the full list.
Is the site free to use?
Yes. All public content on TechVendorIndex is free for buyers. Accounts are only required for saved shortlists and research subscriptions.
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Response times

We aim to respond to editorial enquiries within two business days, listings enquiries within five business days, and press enquiries within one business day. If you do not hear back within these windows, please resend your enquiry — occasionally messages are caught in spam filters or routed incorrectly.

What to include

When contacting the editorial team, please include: the page or category your enquiry relates to; the specific change or correction you are requesting; and any supporting evidence — vendor documentation, analyst reports, customer references — that backs up the change. Enquiries with verifiable evidence are processed faster than general feedback.

Press and analyst enquiries

Members of the press, analyst community, and academic researchers are welcome to cite TechVendorIndex methodology, category definitions, and aggregate findings with attribution. For exclusive commentary, embargoed data, or interview requests, please contact the press team with a clear brief and deadline. We do not provide unattributed quotes or off-the-record commentary on specific vendors.

Office and remote

TechVendorIndex operates as a distributed team. We do not have a primary office to visit. All meetings are conducted by video conference. If you need to send physical materials, please request a postal address from the relevant team contact.

How to browse this directory

TechVendorIndex is organised around four main views, each of which exists because buyers approach technology decisions from a different starting point. Buyers who already know the kind of tool they need typically start with the software categories. Buyers who need help selecting or implementing software start with the services categories. Buyers who have narrowed the field to two options usually go straight to the comparisons. Buyers who need a local partner — for compliance, language coverage, or in-region delivery — start with the regional pages. Every page on the site cross-links to the other three views so you can switch perspectives without losing context.

Software directory

The software section covers the categories that account for the majority of enterprise software spend: ERP, CRM, cloud infrastructure, data analytics, cybersecurity, IT service management, marketing automation, identity and access management, observability, supply-chain management, financial management, human capital management, collaboration platforms, content management, and dozens of vertical-specific categories. Each category lists the most commonly considered products with a brief description of who each product is best for, the target company size, deployment options, and standout capabilities. We deliberately keep these descriptions concise — buyers tell us they prefer to scan ten short summaries rather than read three long ones.

Services directory

The services section covers consulting and implementation firms across the major service categories: cloud migration, SAP and Oracle implementation, Microsoft and Salesforce delivery partners, managed IT services, cybersecurity services, data engineering, DevOps and SRE, generative AI implementation, and many more. Each provider profile notes regional coverage, target engagement size, sector focus, and the specific kinds of work the firm has a track record in. Buyers can navigate from any software category page directly into the relevant services category — for example, from CRM platforms straight into Salesforce implementation partners — without re-searching.

Comparisons and buyer guides

The comparison section contains structured head-to-head matchups of the most commonly compared products — Salesforce versus HubSpot, AWS versus Azure, Snowflake versus Databricks, and many others — plus a separate set of buyer's guides organised by buyer profile rather than by individual product. The "best for" guides are decision-support tools for buyers who have a category in mind but have not yet narrowed to two finalists. They explicitly list which products are not appropriate for a given profile and why, which is information that vendor-sourced shortlists rarely provide.

Regional directory

The regional section organises providers by country, with coverage across 48 markets. From each country page, buyers can drill into a specific service category to see providers operating in that country, with both local specialists and global firms with regional offices included. This view is particularly useful for buyers who need provider proximity for compliance, data residency, language coverage, or follow-the-sun delivery reasons. Coverage is currently strongest in North America, Western Europe, India, Australia, Japan, and Singapore, with progressive expansion across Latin America, the Middle East, and Africa.

Send a message

Use the form below for general enquiries. For listing, press, or privacy enquiries, the dedicated email addresses above will reach the right team faster.

We typically respond within two business days. Form submissions are delivered to the editorial team and are not shared with vendors or third parties.