Overview
World Wide Technology (WWT) is a privately held technology services and integration firm founded in 1990 by David Steward and Jim Kavanaugh and headquartered in St. Louis, Missouri. WWT reported approximately US$20 billion in revenue with roughly 12,000 employees as of 2025, making it one of the largest privately held technology firms in the United States and the largest Black-owned company in the US. Jim Kavanaugh serves as CEO; David Steward as Chairman. WWT operates a 4 million square foot Advanced Technology Center (ATC) used for pre-deployment validation across customer environments.
Within identity and security consulting, WWT runs one of the largest US-based cybersecurity practices outside the Big Four and the major SIs. The firm holds top-tier partnerships with Microsoft, Cisco, Palo Alto Networks, Okta, CrowdStrike, SailPoint, CyberArk, and Saviynt. The cyber practice covers identity strategy, IGA, PAM, zero-trust network access (ZTNA), SASE, secure access service edge, OT security, and managed detection and response. WWT's Advanced Technology Center is the largest of its kind globally and is used by customers to validate identity and security architectures end-to-end before production. WWT is a frequent partner for federal, defence, and intelligence community identity work.
WWT is typically a fit for US-anchored enterprises and federal buyers that want identity work delivered alongside network, infrastructure, and zero-trust modernisation in an integrated contract. The firm is rarely the cheapest option and its global delivery footprint is materially below tier-one SIs and the Big Four. Pure-play identity advisory engagements where the buyer wants a vendor-agnostic methodology with no infrastructure tie-in are usually better served by Optiv, Protiviti, or one of the Big Four.
Services Offered
- Identity strategy, IAM operating model, and zero-trust roadmap
- SailPoint and Saviynt IGA implementation
- CyberArk privileged access deployments
- Okta Workforce and Customer Identity Cloud deployments
- Microsoft Entra ID, Entra ID Governance, and conditional access
- Zero-trust network access (ZTNA), SASE, and Cisco Secure deployments
- Managed detection and response (MDR) and SOC operations
- Network segmentation and identity-aware network architecture
- Managed identity services and access certification operations
- NIST CSF, CMMC, FedRAMP, and StateRAMP advisory
Typical Engagement
| Engagement Type | Model | Typical Range |
|---|---|---|
| IAM strategy and ATC validation | Fixed-fee project | $200K–$600K (6–10 weeks) |
| IGA or PAM implementation | Fixed-fee or T&M | $1M–$6M (8–16 months) |
| Integrated identity and zero-trust transformation | Multi-year outcome contract | $6M–$25M+ (18–36 months) |
| Managed identity and SOC services | Monthly retainer | $60K–$650K per month |
| Staff augmentation (Certified IAM) | Hourly bill rate | $150–$285/hour blended |
Pricing ranges verified May 2026 from public procurement records, identity vendor channel benchmarks, and reference checks. WWT India delivery centre lowers blended rates by 25–35%.
Strengths
- Advanced Technology Center (4 million sq ft) enables end-to-end identity architecture validation before production
- Strongest combined identity and network security capability among US-anchored partners
- Deep public sector practice — top-tier partner for US federal, defence, and intelligence community work
- Top-tier partnerships across Microsoft, Cisco, Palo Alto, Okta, CrowdStrike, SailPoint, CyberArk, Saviynt
- Procurement leverage as a major reseller can reduce identity and security tool licence costs
- Strong reputation for customer service and engineering quality from public reference checks
Limitations
- Limited delivery footprint outside North America and select European cities
- Reseller-led commercial model can introduce vendor preference bias buyers should test in source-selection
- Pure-play identity advisory bench is smaller than Optiv, Big Four, or Accenture for vendor-agnostic strategy work
- Cannot bundle identity with broader ERP, HR, or audit transformation the way Big Four and tier-one SIs can
- India delivery centre is smaller than tier-one SI offshore capacity, limiting cost-blended pyramid depth