Overview
DXC Technology is a US-listed end-to-end IT services firm formed in 2017 from the merger of CSC and the enterprise services arm of HPE. The firm reported revenue of US$12.7 billion for fiscal year 2025 and employs roughly 125,000 people across more than 70 countries. Raul Fernandez has served as CEO since February 2024 and has prioritised stabilising the customer base and rebuilding the bid pipeline after a multi-year revenue contraction.
Managed IT services remains DXC's largest revenue stream, accounting for the majority of its Global Infrastructure Services and Modern Workplace segments. Capability covers mainframe and midrange operations, distributed infrastructure, hybrid cloud, digital workplace, network managed services, and security operations. The firm carries significant heritage in IBM Z (System Z mainframe) operations, HPE NonStop, and insurance application managed services — areas where buyers face limited alternatives.
DXC is a fit for buyers running complex legacy estates, particularly in insurance, banking, and public sector, that need a partner willing to run mainframe and proprietary workloads for the long term. The firm is less of a fit for cloud-native buyers or buyers prioritising innovation pace. Revenue has declined for multiple consecutive quarters through 2025, and senior leadership turnover under prior CEO Mike Salvino created continuity issues which the current team is working to repair.
Services Offered
- Mainframe and midrange operations (IBM Z, HPE NonStop, AS/400)
- Distributed infrastructure managed services
- Modern workplace, ITSM, and end-user computing
- Hybrid cloud operations across AWS, Azure, GCP, private cloud
- Managed security operations centres and identity managed services
- Network managed services, SD-WAN, and global connectivity
- Disaster recovery and resilience services
- Insurance application managed services (DXC Assure, Vantage)
- Multi-tower IT outsourcing and BPO bundles
- Application modernisation and managed services
Typical Engagement
| Engagement Type | Model | Typical Range |
|---|---|---|
| Infrastructure assessment | Fixed-fee project | $200K–$1.5M (8–14 weeks) |
| Multi-tower managed services contract | Multi-year outcome contract | $15M–$300M+ (5–10 years) |
| Mainframe operations | MIPS-based unit pricing | $3M–$60M annually |
| Service desk retainer | Monthly retainer | $30K–$650K per month |
| Staff augmentation (mid-tier engineer) | Hourly bill rate | $70–$180/hour blended |
Pricing verified May 2026. DXC tends to price slightly above Indian tier-1s on like-for-like distributed infrastructure but is competitive on mainframe and HPE NonStop work where alternatives are few.
Strengths
- Deepest commercial mainframe managed services bench outside IBM/Kyndryl, including specialised IBM Z and HPE NonStop talent
- Material insurance vertical IP including DXC Assure, Vantage, and policy admin systems serving 1,800+ insurance clients
- Established cleared US federal and UK Crown Commercial Service framework presence
- Genuine multi-country reach with delivery centres in Bulgaria, Spain, Australia, Malaysia, India, and the Philippines
- Flexible commercial structures including take-over, rebadge, and asset-transfer deals at scale
- Strong run-the-business operational discipline; predictable for buyers prioritising stability over innovation
Limitations
- Multi-year revenue decline reflects weak new-business momentum and elevated client churn
- Innovation pace and digital portfolio depth trail tier-1 Indian peers and the global integrators
- Workforce reductions and reorganisations since 2022 have damaged continuity on legacy accounts
- Less competitive on cloud-native or AI-led transformation programmes
- Variability in delivery quality across geographies, particularly in the legacy CSC vs HPE inherited footprints