Overview
Verizon Business is the enterprise services division of Verizon Communications (NYSE: VZ), the largest US wireless carrier. Verizon Business reported revenue of approximately US$28.6 billion in 2024 and is the second largest business segment of a group that generated US$134 billion in total revenue. The unit is led by group CEO Hans Vestberg and Verizon Business CEO Kyle Malady. It operates a global IP backbone, retains the former MCI and UUNET assets, and continues to invest in private 5G and managed network services.
In network and infrastructure, Verizon Business delivers global IP transit and MPLS, software-defined WAN, secure access service edge, private 5G, mobility, and unified communications. Managed services span LAN, Wi-Fi, security, voice, and contact centre across more than 150 countries through a combination of on-net facilities and third-party connectivity. Private wireless and dedicated 5G for ports, manufacturing, and large campus environments are a growth area, with reference deployments including the British Army and several large US ports.
The firm fits buyers needing global private network connectivity, US federal accreditations, and integrated mobility plus fixed services. It is less competitive on pure cloud-native networking, software-only SD-WAN deployments where carrier-agnostic providers price lower, or in regions outside Verizon’s on-net footprint where transport is resold rather than owned.
Services Offered
- Global IP, MPLS, and dedicated internet access
- SD-WAN (Cisco Catalyst, Versa, Fortinet) managed deployment
- Secure access service edge (SASE) and zero-trust network access
- Private 5G and dedicated wireless for ports, factories, campuses
- Managed LAN, Wi-Fi, and voice services
- Verizon Threat Research Advisory Center (VTRAC) and managed detection
- Unified communications and Webex / Microsoft Teams calling
- Carrier-grade contact centre and customer experience platforms
- IoT connectivity (ThingSpace, NB-IoT, Cat-M)
- Federal and regulated network services (FedRAMP, FISMA)
Typical Engagement
| Engagement Type | Model | Typical Range |
|---|---|---|
| Network design & readiness assessment | Fixed-fee project | $50K–$500K (4–10 weeks) |
| Global SD-WAN or SASE rollout | Multi-year subscription | $1M–$50M annual recurring |
| Enterprise managed network programme | 5–10 year outcome contract | $25M–$500M+ TCV |
| Private 5G deployment | Per-site capex plus subscription | $500K–$15M per site |
| Professional services (network engineer) | Hourly bill rate | $130–$260/hour blended |
Pricing ranges verified May 2026 from public GSA schedules, federal contract awards, and reference checks with multinational buyers. Carrier transport is a meaningful share of total contract value.
Strengths
- Owns one of the largest global IP backbones, with low-latency on-net connectivity in 150+ countries
- Federal and regulated industry depth, including FedRAMP High and DoD IL5 authorisations
- Mature managed services with hundreds of global enterprise references and global NOC coverage
- Private 5G capability with operational deployments in manufacturing, ports, and defence environments
- Strong cybersecurity research arm, publishing the widely cited Data Breach Investigations Report
- Single-vendor wrap for fixed, mobile, voice, security, and contact centre services
Limitations
- Commercial complexity — long contracts, opaque pricing, and significant early-termination liabilities are common
- Carrier-led culture can be slow versus software-first SD-WAN and SASE specialists
- Off-net regions are reliant on third-party transport, eroding both performance and pricing advantage
- Customer experience and account management quality varies widely by segment and tenure
- Limited multi-cloud networking depth compared with pure software vendors such as Aviatrix or Megaport