Disaster Recovery ServicesPittsburgh, United States

Expedient Review 2026 — Disaster Recovery

4.2/ 5.0 from 540 verified buyer references
Founded
2001
Headquarters
Pittsburgh, PA, United States
Employees
~450 (private)
Regions Served
United States (multi-state)
Industries
Healthcare, financial services, manufacturing, professional services
Typical Engagement
$50K–$3M multi-year

Overview

Expedient is a privately held US data centre, multi-cloud, and managed services provider founded in 2001 and headquartered in Pittsburgh, Pennsylvania. The company is private and revenue not disclosed; third-party sources estimate around 450 employees as of late 2025. Expedient operates owned data centres across the US East Coast and Midwest, including Pittsburgh, Boston, Cleveland, Columbus, Memphis, and Indianapolis, and is owned by AMP Capital infrastructure funds.

Within disaster recovery Expedient offers a productised DRaaS portfolio aligned to VMware, Nutanix, Zerto, and Cohesity. The differentiating capability is push-button automated failover with no IP or DNS changes, achieved through software-defined networking across Expedient data centres. Recovery tiers cover RPOs from seconds to minutes and RTOs from minutes to hours. Expedient has been included in the Gartner Magic Quadrant for DRaaS over multiple cycles.

Expedient fits US-headquartered mid-market and upper mid-market buyers wanting a productised DRaaS with predictable pricing, strong VMware alignment, and high-touch account management. It is less suited to global multinational buyers, organisations with mainframe footprints, or buyers wanting cloud-native DR delivered exclusively on hyperscaler infrastructure.

Services Offered

Typical Engagement

Engagement TypeModelTypical Range
Resiliency assessmentFixed-fee project$20K–$100K (3–8 weeks)
DR design & implementationFixed-fee + T&M$150K–$1M (3–8 months)
DRaaS multi-year subscriptionAnnual contract$500K–$5M (3–5 years)
DRaaS subscriptionMonthly recurring$5K–$100K+ per month
Staff augmentation (recovery engineer)Hourly bill rate$110–$200/hour blended

Pricing verified May 2026 from public procurement data and reference checks; ranges vary by region and engagement structure.

Strengths

  • Push-button DRaaS with no IP or DNS changes — automated failover that buyers consistently rate highly
  • Software-defined networking across data centres delivers low-friction recovery testing
  • Productised DRaaS tiers aligned to VMware, Nutanix, Zerto, and Cohesity reduce platform fragmentation
  • Consistent placement on Gartner Magic Quadrant for DRaaS over multiple years
  • High-touch mid-market account model with named technical resources
  • Audit support for HIPAA, SOC 2, and PCI-DSS readily available

Limitations

  • Geographic concentration in US East Coast and Midwest — limited West Coast and international footprint
  • Smaller engineering R&D budget than national peers, slower adoption of certain emerging technologies
  • Mainframe and IBM Power workloads outside platform coverage
  • Private ownership reduces public financial transparency for procurement risk reviews
  • Brand recognition lower than national colocation peers, requiring buyer education with executive sponsors

Regions Served

Alternatives

Broader US data centre footprint with similar mid-market focus
4.2
Hybrid cloud DR with FlexAnywhere platform unification
4.2
DR specialist with federal sector strength
4.3
CDP technology with seconds-level RPO
4.3
Global enterprise DR with mainframe coverage
4.1

Compare Expedient

Expedient vs TierPoint → Expedient vs Flexential → Expedient vs Recovery Point →

Frequently Asked Questions

What is the typical Expedient engagement size?
Most Expedient engagements sit between US$250,000 and US$3 million in total contract value over three to five years. Pure DRaaS subscriptions start around US$5,000 per month for small protected estates. Combined infrastructure-as-a-service and DR programmes for upper mid-market buyers typically land in the US$500,000 to US$1.5 million annual range, depending on workload count and recovery tier.
How is Expedient DRaaS priced?
DRaaS pricing is per protected workload with a base subscription plus consumption components for compute, storage, and replication bandwidth. Buyers should expect US$8,000 to US$30,000 per month for a typical 30-VM environment, depending on recovery tier and the inclusion of immutable storage. Recovery testing is generally included annually within the subscription rather than billed separately.
How does Expedient compare to TierPoint for disaster recovery?
Both are direct US mid-market peers. Expedient is more productised with stronger VMware and Nutanix automation and consistent Gartner Magic Quadrant inclusion for DRaaS. TierPoint has a broader US footprint with more than 40 data centres. Buyers prioritising automation depth and VMware specialisation often favour Expedient; those needing regional proximity may prefer TierPoint.
Which industries does Expedient specialise in?
Healthcare, financial services, manufacturing, and professional services are the most common verticals. The company's HIPAA, SOC 2, and PCI-DSS compliance posture supports regulated mid-market buyers. Expedient is particularly strong in regional healthcare systems, regional banks, and US-focused SaaS providers where the buyer values a single national mid-market relationship.
Can Expedient deliver onshore-only?
Yes. Expedient's data centres and primary delivery teams are all US-based, making the firm a natural fit for buyers with onshore-only requirements. International delivery is achieved through partner relationships rather than owned infrastructure outside the United States. Buyers needing multi-region or international DR should verify partner capabilities during procurement.
Last updated: May 2026

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