Overview
TierPoint is a privately held US-based data centre, hybrid cloud, and managed services provider founded in 2010 and headquartered in St. Louis, Missouri. Third-party data sources estimate around 900 employees and revenue in the US$280–600 million range; the company is private, revenue not disclosed in audited form. TierPoint operates over 40 data centres across more than 20 US markets, making it one of the larger national colocation and DR operators outside the hyperscaler tier.
Within disaster recovery TierPoint offers DRaaS, BaaS, managed colocation, hybrid cloud failover, ransomware recovery, and recovery testing services. The company is platform-agnostic, supporting VMware, Hyper-V, AWS, Azure, and Google Cloud as recovery targets, often layered with Zerto, Veeam, or Commvault software. Compliance posture is mature, with NIST SP 800-53 Rev. 5, HIPAA/HITECH, PCI-DSS 4.01, GLBA, SOC 1 Type 2, SOC 2 Type 2, and SOC 2 + HITRUST audits completed in late 2025. In March 2026 TierPoint also earned the Microsoft Solutions Partner designation for Support Services.
TierPoint fits US-headquartered mid-market and upper mid-market buyers with hybrid estates spanning on-premises, colocation, and hyperscaler workloads. It is less suited to enterprises requiring global delivery footprints or specialist mainframe recovery. Procurement teams commonly choose TierPoint when they want a single mid-market relationship covering colocation, managed services, and DR rather than coordinating multiple specialist vendors.
Services Offered
- Disaster recovery as a service (DRaaS) for VMware, Hyper-V, AWS, Azure
- Backup as a service and air-gapped vaulting
- Managed colocation with cross-connects to hyperscalers
- Ransomware recovery and immutable storage
- Hybrid cloud migration and failover design
- Managed hosting and platform operations
- Recovery network and SD-WAN services
- Managed security services and SOC integration
- Compliance reporting and audit support (HIPAA, PCI-DSS, SOC 2)
Typical Engagement
| Engagement Type | Model | Typical Range |
|---|---|---|
| Resiliency assessment | Fixed-fee project | $25K–$120K (4–8 weeks) |
| DR design & implementation | Time & materials | $250K–$1.5M (3–9 months) |
| DRaaS & managed colocation | Multi-year subscription | $1M–$10M (3–5 years) |
| DRaaS subscription | Monthly recurring | $8K–$150K+ per month |
| Staff augmentation (recovery engineer) | Hourly bill rate | $110–$210/hour blended |
Pricing verified May 2026 from public procurement data and reference checks; ranges vary by region and engagement structure.
Strengths
- Broad US data centre footprint enables in-region recovery without resorting to hyperscaler-only options
- Strong compliance posture with annual audits across HIPAA/HITECH, PCI-DSS 4.01, SOC 2, and HITRUST
- Software-agnostic DR platform supports Zerto, Veeam, Commvault, and native hyperscaler tools
- Mid-market account engagement model with named technical resources
- Hybrid cloud integration through Microsoft Solutions Partner status and Azure/AWS connectivity
- Predictable subscription pricing with three- to five-year term protection
Limitations
- Limited international delivery — non-US workloads typically require partner involvement
- Mainframe and IBM Power DR is not a core capability
- Private ownership and historical private-equity backing reduce public financial transparency
- Brand visibility lower than national colocation peers, often requires education with executive sponsors
- Some legacy contracts include large early-termination charges; buyers should validate exit clauses carefully